Goodwill vs Appreciation in Public Service
[smbtoolbar] NHS bosses up and down the country are appropriately lauding the herculean efforts made by staff to brave the elements and ensure services could continue – some using innovative methods to get to work, others instead pulling double or triple shifts because colleagues were unable to come in to relieve them. In some corners smug smirks could be seen where institutions had put structures in place to facilitate home working and this enlightenment was paying dividends in such circumstances. But for every such smirk was there also a gnashing of teeth – if we had put these things in