[smbtoolbar] The international fast food chain KFC has recently been involved in a logistical and PR nightmare following a change in its Supply Chain provider. Let us not dwell on the actors involved in this sorry saga but instead look behind the scenes of the issue and how it was dealt with.   The company had been using a specialist food distribution company but, following a reprocurement exercise, opted instead to use another supply chain solution putatively based on cost.   The result as many of you are aware was the mass closure of hundreds of KFC stores throughout the

[smbtoolbar] Before anyone ascends the high horse of righteous indignation about my presumptuousness, I should make clear I neither identify with nor particularly aspire to the eponymous title J   An incident recently forced to consider this matter and I thought to share my views with you (pun intended).   I posted what I felt was a positive commentary (albeit in my own irreverent style) celebrating increased diversity in the Health IT space. Whilst it was initially seemingly well-received, I was, admittedly, taken aback to learn that a number of people apparently took offence and felt the views were inappropriate

[smbtoolbar] NHS bosses up and down the country are appropriately lauding the herculean efforts made by staff to brave the elements and ensure services could continue – some using innovative methods to get to work, others instead pulling double or triple shifts because colleagues were unable to come in to relieve them. In some corners smug smirks could be seen where institutions had put structures in place to facilitate home working and this enlightenment was paying dividends in such circumstances. But for every such smirk was there also a gnashing of teeth – if we had put these things in